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Legal Notice

The present legal notice and terms and conditions are intended to regulate the usage of www.hotelalcazabapremium.com. Likewise, these clauses will be considered as general conditions, independent of the particular conditions applicable to the service in question.

  1. Legal information

For the purposes of the provisions of the Information Society and Electronic Commerce Act 34/2002 of 11 July 2002,

HOTEL ALCAZABA PREMIUM, S.L. is established as the service provider, with registered address in Malaga, C/ Alcazabilla, 12, 29015, holder of Corporate Tax Code B-93-320984, registered in the Malaga Companies Registry, Folio 62, Volume 1606, Section 8, Page PM-30.506, 1st inscription.

Contact e-mail: web@hotelalcazabapremium.com

Contact telephone number:

  1. User Conditions

A User is understood to be any person that uses or accesses this web site. The access or use of the web site by the User implies his or her acceptance of the general terms and conditions.

In consequence, before using these services the User must read attentively the corresponding general and particular terms and conditions.

The terms and conditions stipulated affecting a particular service or content may be modified provided that prior notice is given, and that the corresponding legislation is complied with.

  1. Contracting of services

Pursuant to the provisions set forth in the Information Society and Electronic Commerce Act, the contracting of services shall take place following these steps:

1/ Selection of the dates of the stay.

2/ Choice of the type and number of bedrooms, as well as the number of guests.

3/ Selection of the supplementary complements and services to display overall price. Entrance of personal data regarding the booking and details of the bank card used to guarantee the booking, and acceptance of the general terms and conditions.

4/ Verification of the booking details.

5/ Formalisation of the booking and display of confirmation page.

6/ Sending of confirmation e-mail containing all booking details.

An electronic document will be generated that will serve to formalise and can be saved for the User’s files. An email will be sent to the client providing him or her with full access and information about the booking.

If any errors are found, they should be communicated via e-mail to web@hotelalcazabapremium.com or by telephone call to the establishment.

We offer our contracting service in the following languages: Spanish and English.

For each service and/or contract, the particular conditions, if applicable, will be specified, in particular, relating to price, method of payment and cancellation policy. The acceptance of those will in any case precede the formalisation of the process.

With regard to the right of withdrawal, the User is informed that the regulation relating to the same shall not apply to the services contracted through this website. Therefore, the specific conditions of the offer regarding withdrawal shall apply to bookings and services contracted through this website. To perform cancellations, customers should directly contact the establishment.

  1. Use of the Web Site

Access and navigation by the User implies compliance with prevailing legislation and the general and particular conditions that may apply.

With regard to all types of content, the following are strictly prohibited:

  1. Any reproduction, copy, distribution, broadcast, public communication, transformation and/or modification of these contents without prior authorisation of the owners of the rights, unless it is allowed under applicable law.
  2. Infringement of intellectual or industrial property rights.

III.             Usage of these contents and/or trademarks for commercial or lucrative purposes.

  1. Any unauthorised access to the contents included on the Website unless provided to users.

Use of the Website www.hotelalcazabapremium.com and its contents or services shall be the sole responsibility of the user. Hotel Alcazaba Premium, S.L. shall not be held liable for any loss or damage to the user or to third parties that may arise from any use made that is not in accordance with these terms and conditions, as well as the specific terms of each service.

Hotel Alcazaba Premium, S.L. reserves the right to deny access to users that fail to comply with the law or these terms without prior notification and reserves its right to initiate legal proceedings, if applicable.

  1. Links to Third Party Pages (“hyperlinks”)

The website www.hotelalcazabapremium.com may contain links to web pages which are managed and monitored by third parties. These links are intended to aid in the search of information, contents and Internet services, and are not intended to be suggestions or recommendations. Likewise, Hotel Alcazaba Premium, S.L. is not responsible for the content on these websites and accepts no liability whatsoever.

Furthermore, Hotel Alcazaba Premium, S.L. is not responsible for any User or entity wishing to establish any type of hyperlink to our website, with this being their sole responsibility and such actions should comply with the applicable legislation.

  1. Intellectual Property

All brand names, trademarks and any other distinctive signs, as well as the content and information that appear on this website, are owned by Hotel Alcazaba Premium, S.L. The visit of a user to our website does not confer any rights or licenses with respect to those rights owned by the company. Unless specified to the contrary, these brand names, trademarks or any other distinctive signs, as well as content and information, are subject to applicable law relating to industrial and intellectual property rights, and any unauthorised use or reproduction is prohibited. In no case shall these rights be understood as transferred to the User.

The highest standards of security are applied to protect the website’s content. However, external circumstances that are beyond the control of the company may arise, hence resulting in actions not chargeable to the company. Should you have any concern or suspicion, please contact us through our web site: web@alcazabapremiumhotel.com.

Similarly, all web domains used in this website are owned by Hotel Alcazaba Premium, S.L., and are protected and subject to the legislation applicable.

The legitimacy of the intellectual rights relating to the content provided by third parties property is their sole responsibility.

  1. Exclusion of Guarantees and Responsibilities

Hotel Alcazaba Premium is in no case responsible for its website service reliability, availability or continuity. Likewise, it does not grant any guarantee regarding these services.  It shall, however, endeavour to provide technical assistance to Users who encounter problems, within its technical capabilities. It shall not, however, be responsible for any loss or damage that may arise from the availability, reliability or continuity of the website, as well as its use and/or access. The customer may, in any case, contact the company by email to web@hotelalcazabapremium.com, to obtain information and/or issue a complaint.

The company does not undertake to monitor in advance the presence of any virus or element in the contents that may create or produce any type of alteration or problem in the software or hardware of the Users. Therefore, it cannot be held liable for any loss or damages that may arise.

Likewise, no guarantee is given nor is the company responsible for the opinions expressed by users in the forums and messages of opinion that may be posted on the website, as well as for any illicit, negligent, fraudulent use made by the users, or any use contrary to these General Conditions, good faith, generally accepted uses or public order, of the website, its services or contents.

  1. Personal Data Protection. Compliance with Law 15/1999.

Hotel Alcazaba Premium, S.L. needs to process data and transfer them to third parties in order to provide services, offer personalised products and services, improve the commercial relationship and manage the requests made through its website, and also due to the characteristics of said services as it continues seeking the perfect development and achievement of its goals. This data will be those provided for the provision of the services. Its processing and transfer will be for the sole and exclusive purpose of optimally providing the service contracted by the User.

Users are also informed that their personal data may be transferred to companies involved in the management of the services offered, and that international data transfers may take place for the sole purpose of managing the contracted service.

Said data will be collected and processed in a file owned by Hotel Alcazaba Premium, S.L., with registered address at calle Alcazabilla no.12, 29015 Malaga, Spain. The company guarantees that these files are its full responsibility and that they are duly declared and registered in the General Register of the Data Protection Agency.

In this sense, Hotel Alcazaba Premium, S.L. guarantees that data will be treated confidentially and with all the security measures required by the data protection regulations.

Data subjects have the right to access their file at any time, and may exercise their rights of rectification, cancellation and opposition under the terms set out in the data protection legislation (Law 15/1999). To do so, please write to the address indicated in the previous paragraph, or send an email to web@hotelalcazabapremium.com. In any case, the user’s consent to the processing and transfer of their data may be revoked, without retroactive effect, at any time in accordance with Law 15/1999, of 13 December.

In general, users are informed that the processing and transfer of data will be for the following purposes and uses, subject to prior acceptance by the User:

–  Forms

By filling them in, each holder accepts and authorises the company to use and process the personal data supplied and generated by the use of the programme for the purposes of the service itself, as well as to offer personalised products and services and improve the commercial relationship with our customers.

–  Bookings

By filling in the Booking form, each holder accepts and authorises the company to use and automatically process the personal data provided in order to proceed with the requested booking and to carry out an offer of personalised products and services, and to improve the commercial relationship with our customers, as well as the transfer of said data to associated companies for the aforementioned purposes.

The acceptance of Data Protection will be required prior to any service or contracting on this website, and the User will be informed of this.

  1. Applicable Law and Jurisdiction

This Legal Notice, in all its sections and points, shall be governed by Spanish law.

Hotel Alcazaba Premium, S.L. and the User of its website, expressly waiving any other jurisdiction, submit to the jurisdiction of the Courts and Tribunals of Malaga for any questions that may arise or actions that may be brought arising from the provision of the service of this website and its contents and on the interpretation, application, fulfilment or non-fulfilment of what is established herein.