COVID-19 MEASURES – Your safety and health are our priority

The security and well-being of our guests and team is the priority for Grupo Premium

Providing a safe and clean environment for both you and our team members is always a top priority for Grupo Premium, even more so today. From the beginning of the current situation caused by COVID-19, we have taken action to protect the health and provide security to all our guests and staff members and we would like to share some of these measures with you:

Since the situation is still developing, it is challenging to anticipate how it may develop. We will continue monitoring every new closely and we will apply updates to this measures attending to the recommended procedures and protocols by the World Health Organization,  Centers for Disease Control and Prevention and local authorities. Your understanding and cooperation are highly appreciated.

Lastly, we would like to remind you that during this period, our customer service will attend all your enquires from 9h to 16h. You can also write us to info@alcazabapremiumhostel.com. We will be glad to help you.